Customer Service

Course Details

Aviation Courses After 12th

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers, also assist the customers with itinerary changes, flight reservations and questions about customer loyalty programs. Besides this, he also helps passengers with providing flight information, issuing tickets, check-in, solving ticket related problems and checking baggage.

Course Duration

12 Months

Eligibility

12th pass

Module

  • Customer Handling
  • Inflight Training
  • Industrial Visits and Training
  • GD & Debate sessions
  • Customer Service Etiquettes
  • Medical Emergencies & First Aid Training
  • Fire safety Training
  • Service Procedure
  • Personality Development
  • Personal Grooming
  • Mock interviews
  • Software Training
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Certificates Included

  • NSDC AIRLINE CUSTOMER SERVICE
  • VFLY CERTIFICATION
  • Certificate of First Aid
  • Certificate of Fire Safety
  • Certificate in Software Training

All Courses

+91-9929199940
About us

VFLY – Aviation & Hospitality Academy
(A Unit of Assure Hospitality Consultants)

We are aviation academy, training students to make rewarding careers in aviation, hospitality & tourism.

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A Unit of Assure Hospitality Consultants

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